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Terms & Conditions

1. ACCEPTANCE OF TERMS

My Appointment, owns and provides various websites, services, and software that facilitate online scheduling of appointments (collectively, the “Services”). We sincerely hope you enjoy the Services and continue to use them. By accessing and using the Services you accept and agree to be bound by the terms set forth below (the “Terms of Use”). In these Terms of Use, we may refer to My Appointment, as “My Appointment,” “us,” or “we.” Any and all use of the Services is subject to these Terms of Use. If you do not agree to be subject to these Terms of Use, do not use the Services. By continuing to use the Services, you agree to be bound by these Terms of use.
My Appointment reserves the right, at its sole discretion, to change, modify, update, add, or remove portions of the Terms of Use at any time, with or without notice to you. Please check these Terms of Use periodically for changes. Your continued use of the Services after the posting of any changes to the Terms of Use will signify your acceptance of those changes.

2. SCOPE OF AGREEMENT


These Terms of Use cover your use of the Services, including, but not limited to, the process by which you may schedule an appointment through the Services with a business using the Services (a “My Appointment Business”), and write and submit reviews or give other feedback, and you agree that these Terms of Use apply to your use of the Services. By using the Services, you also consent and agree to the terms of all other My Appointment legal policies, available on this website.

3. CHANGES TO THE SERVICES


My Appointment has the right to change or modify, upgrade, add to, or discontinue the Services or any portion or feature thereof at any time without notice. My Appointment also reserves the right to assign any rights, licenses, or obligations arising out of or relating to these Terms of Use or to the Services without restriction.

4. SCHEDULING AN APPOINTMENT


To schedule an appointment through the Services, you must input the required information as requested through the appointment-scheduling process. You agree that any information you provide when scheduling an appointment, creating an account or profile, or at any time thereafter is true, accurate and complete and that, where applicable, you will update all such information as necessary to maintain its truth, accuracy and completeness. Failure to do so shall constitute a breach of these Terms of Use.
Once an appointment has been scheduled through the Services, you agree to contact the My Appointment Business with whom you made the appointment directly regarding any questions you may have about your appointment, and for any changes or cancellations you may need to make regarding your appointment.

5. COMMUNICATIONS


My Appointment reserves the right to contact you from time to time for feedback about the Services, including feedback and reviews regarding the My Appointment Business with which you have scheduled an appointment, and for service and support related issues. We reserve the right to contact you through e-mail, facsimiles, text or voice messages, or notices posted on the My Appointment websites. Notices will be deemed effective at the time they are sent by My Appointment or as of date they are posted, regardless of whether you actually read any such notices. You also consent to being contacted by any My Appointment Business with whom you schedule an appointment, for purposes of confirming your appointment or for other reasons relating to your appointment. Any such My Appointment Business may contact you through any of the means you provided during the scheduling process, such as via your telephone number or email address.
You consent that any emails, surveys, reviews, other information or feedback you provide to My Appointment through the Services or via any other medium, except for Personally Identifiable Information, can be used by My Appointment in any manner, including but not limited to for reviews, testimonials and ratings on My Appointment or third party websites.

6. PRICING


You understand that your use of the Services is free of charge. My Appointment reserves the right, at any time and at its discretion, to change the pricing structure and any pricing terms. Any changes shall be posted on the My Appointment website and will be effective immediately.

7. PERMISSION TO USE


My Appointment grants to you a personal license to access and use the Services in accordance with these Terms of Use. You agree not to use, copy, modify, reformat, rent, lease, lend, frame, create derivative works, publicly display, download, store, reproduce, transmit, provide links to, republish, upload, post, reprocess, make commercial use of, or distribute the Services, in whole or in part. My Appointment reserves all rights not expressly granted in these Terms of Use.
You are responsible for your use of the Service and you agree that this use will be at your own risk.

8. INTELLECTUAL PROPERTY


My Appointment retains all rights in and to, including without limitation, the copyrights, patents, and trade secrets, trademarks or service marks contained in or relating to the Services (collectively the “My Appointment Intellectual Property”) that are the exclusive property of My Appointment and/or its licensors. We do not transfer any rights in or to the My Appointment Intellectual Property to you.
Content of the Services that incorporates or includes any of the My Appointment Intellectual Property may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of My Appointment or the rightful owner, as applicable.

9. USER RESPONSIBILITIES


It is your responsibility to use the Services properly. If you cannot honor any appointment scheduled through the Services, you agree to promptly communicate such change to the My Appointment Business with whom you made such appointment.
You are also responsible for all equipment required to access the Services, including (but not limited to):

  • a properly configured computer with Internet access;
  • a functioning and valid email address;
  • any required software, including an accepted browser (currently Internet Explorer version 6.0 or later, Mozilla Firefox Version 1.5 or later) that is configured to accept cookies, download images, and run JavaScript; and
  • any other equipment needed to access the Services.


10. USE OF THE SERVICES


You may not use the Services in any manner that is illegal or harmful to the Services. Among other restrictions, you agree that you shall not, nor shall you allow any third party to:

  • Use the Services through unauthorized interfaces or protocols;
  • Transmit information that infringes the rights of others or is abusive, pornographic, violent, racist, discriminatory, offensive, vulgar, obscene, defamatory, invasive of personal privacy, harassing, threatening, or otherwise objectionable;
  • Translate, reverse-engineer, decompile, disassemble, modify, or make derivative works from the Services or Services software (accept as applicable law expressly permits);
  • Remove, obscure or alter any notices or indications of rights in or to the My Appointment Intellectual Property;
  • Interfere with, or attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from any My Appointment servers;
  • Take any action that imposes an unreasonable or large load on our infrastructure;
  • Upload invalid data, viruses, worms, or other harmful software to the Services;
  • Use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Services, unless expressly permitted by My Appointment;
  • Use the Services in a way that disables the Services or prevents or inhibits anyone from using the Services; or

Impersonate any person or entity in order to use, or through use of, the Services.

11. LINKS TO THIRD PARTY SITES


You may encounter hypertext links to websites operated by parties other than My Appointment during your use of the Services and on the My Appointment website. My Appointment does not control such websites and is not responsible for nor can guarantee the content of such websites. Unless otherwise explicitly stated, the inclusion of any hypertext links to such websites in the Services or on the My Appointment website does not imply any endorsement by My Appointment of the material on such website or any association with their operators.

12. TERMINATION


Upon termination of your use of the Services for any reason, all of your rights to access and use any and all parts of the Services shall immediately terminate. In the event of such termination, you agree to remove any and all Content from all of your hard drives and any other storage media and to destroy all copies of the Content in your possession.

13. OUR RESPONSIBILITIES


My Appointment is not responsible for providing assistance or support to you, including error corrections, upgrades, support, updates, bug fixes, enhancements, or other types of support. You agree that My Appointment has no liability or responsibility for the storage or deletion of any User Submissions. My Appointment reserves the right, but not the obligation, to remove any User Submissions at its discretion. We may monitor your use of the Services, to the extent permitted by law, to ensure compliance with these Terms of Use, satisfy legal requirements, or protect our rights and the right of others.

14. SOLE REMEDY


Your only remedy for any dispute with My Appointment is to stop using the Services.

15. JURISDICTION


These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflicts of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms of Use and your use of the Services resides in the courts of the Republic of South Africa and you agree also to submit to the personal jurisdiction of these courts for the purposes of litigating any such claim or action.

16. ENTIRE AGREEMENT / TRANSLATION / INTERPRETATION


These Terms of Use, other My Appointment legal policies as posted on the My Appointment websites, and any operating rules for the Services established by My Appointment constitute the entire agreement between My Appointment and you regarding your use of the Services. If any provision of these Terms of Use should be held illegal or unenforceable by a court with jurisdiction, such provision shall be modified to the extent necessary to render it enforceable without losing its intent, or severed from these Terms of Use if no such modification is possible, and the other provisions of these Terms of Use shall remain in full force and effect. The section headings used are for convenience only and shall not be given any legal significance.

17. NO WAIVER


A lack of enforcement will not result in waiver of any term. Also, no waiver by either party of any breach or default shall be deemed to be a waiver of any preceding or subsequent default.

18. WARRANTY DISCLAIMER


THE SERVICES ARE PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” YOU AGREE THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR SOLE RISK. MY APPOINTMENT DOES NOT GUARANTEE THAT USERS WILL BE ABLE TO ACCESS THE SERVICES AT ALL TIMES OR PLACES, THAT MY APPOINTMENT WILL HAVE ADEQUATE CAPACITY FOR ALL USERS, OR THAT THE SERVICES WILL BE OPERABLE WITH YOUR EQUIPMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, MY APPOINTMENT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF METCHANTABILITY, SUSTAINABILITY, QUALITY, ACCURACY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. MY APPOINTMENT MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT OF ANY WEB SITES LINKED TO THE SERVICES. MY APPOINTMENT DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES PROVIDED, ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY LINKED WEB SITE OR FEATURED IN ANY ADVERTISING, AND MY APPOINTMENT WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY.

19. LIMITATION OF LIABILITY


IN NO EVENT SHALL MY APPOINTMENT, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF SERVICES CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR USE OF THE SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES OR INTEROPERABILITY PROBLEMS, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT, (VII) USER SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, (VIII) YOUR USE, OR INABILITY TO USE, ANY PORTION OF THE SERVICES OR FOR ANY LOSS OR DAMAGE OF ANY KIND (INCLUDING YOUR DATA) INCURRED AS A RESULT OF YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.